Refund Policy - QHRM

QHRM's refund policy ensures transparency and fairness for all clients. If you are not satisfied with your purchase, you may request a refund according to the terms outlined below. Refund eligibility is subject to the specific product or service purchased, and certain conditions may apply. Please review the detailed policy below for information on eligibility, process, and timelines.

Refund Eligibility

QHRM offers refunds under the following conditions:

1Refund requests must be submitted within 7 days of program start date
2No refunds will be issued after attending more than 2 sessions
3Refunds are not available for completed programs or issued certificates
4Processing fees may apply to refund requests

Refund Process

1Submit a written refund request to info@qhrm.io
2Include your enrollment details and reason for refund
3Our team will review your request within 5-7 business days
4If approved, refunds will be processed within 14 business days
5Refunds will be issued to the original payment method

Partial Refunds

In cases where partial refunds are applicable, the amount will be calculated based on the number of sessions attended and materials provided. Processing fees may be deducted from the refund amount.

Non-Refundable Items

The following items are non-refundable:

1Processing and administrative fees
2Course materials that have been accessed or downloaded
3Certificates that have been issued
3Registration fees for events or workshops

Cancellation by QHRM

If QHRM cancels a program, enrolled students will receive a full refund of all fees paid, or the option to transfer to another program at no additional cost.

Transfer Policy

Students may request to transfer to a different program or cohort. Transfer requests must be submitted at least 7 days before the program start date. A transfer fee may apply.

Contact Us

For questions about refunds or to submit a refund request, please contact us at info@qhrm.io or through our contact page.

Last updated: January 2025
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