What this looks like in practice
HR KPIs for a Myanmar SME should answer two questions every month: "are we compliant?" and "are we losing or building team?" The compliance KPIs (statutory remittance status, severance accrual, OSH committee) are non-negotiable. The team KPIs (attrition, time-to-hire, absenteeism, training hours) drive operational decisions. A simple monthly KPI sheet at 5–50 employees, a board-ready dashboard at 50–200, both pulled from cloud HRMS.
The 8 KPIs that matter
- Monthly payroll cost — gross + employer SSB + benefits + HR overhead, by cost centre.
- Headcount + attrition rate — joiners, leavers, net change, annualised attrition % by department.
- Time-to-hire — days from req approval to offer accept; benchmark 30–60 days for office roles.
- Statutory remittance status — green/red flag for PIT (15th) and SSB (15th) every month.
- Absenteeism rate — unplanned absence days / total working days; benchmark under 3%.
- Training hours per employee — total hours / headcount; benchmark 16–40 hours/year.
- Severance accrual balance — booked liability under ESDL Notification 84/2015.
- OSH committee cadence (50+ only) — meetings held vs scheduled, accident count, near-miss reports.
Reporting cadence and tools
- Monthly KPI sheet: 1 page, 8 numbers, generated from cloud HRMS.
- Quarterly deep-dive: trend analysis on attrition, training, absenteeism by department.
- Annual review: full HR scorecard at year-end alongside compensation review.
- Templates: monthly KPI template, attrition formula sheet, severance accrual schedule, statutory remittance traffic light.
Sector-specific overlays
Garment factories add piece-rate efficiency (units per labour-hour), brand-audit pass rate, and women-on-night-shift count. Hospitality adds service-charge per cover and retention by tenure-band. BPO/IT adds engineer-attrition (typically the canary), bench utilisation and IP-claim count. Microfinance adds branch-level fit-and-proper compliance status.
Employer takeaway
Eight KPIs cover Myanmar SME HR: payroll cost, attrition, time-to-hire, statutory remittance, absenteeism, training hours, severance accrual, OSH cadence. Generate monthly from cloud HRMS. The single most-failed KPI is statutory remittance status — easy to track, easy to forget, expensive to miss.
Pitfalls to avoid
- Tracking 30 KPIs nobody reads — pick 8.
- No statutory remittance KPI — invisible until late penalty hits.
- Severance not on the balance sheet — surprise on first major leaver.
- Attrition reported as headline only — break down by department and tenure-band.
- OSH cadence not tracked — committee minutes are inspection evidence.
Related: budgeting HR costs, running performance reviews, and running compensation reviews.
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