Hospitality Case Study

Streamlining HR Operations for Htoo Hospitality

Htoo Hospitality is a leading hospitality group in Myanmar, with over 20 luxury hotels and resorts in its portfolio. With a workforce of more than 1500 employees, managing HR operations was becoming increasingly challenging and time-consuming. They needed an HR management system that could automate their HR processes, including attendance tracking, leave management, and payroll processing.

Preparation and Planning

Htoo Hospitality conducted an extensive evaluation of various HR management systems in the market, looking for a solution that would meet their specific needs. They needed a system that was customizable, user-friendly, and offered real-time integration with biometric devices to track attendance accurately.

After evaluating various options, they selected QHRM, a comprehensive HR management system that offered a range of features, including attendance tracking, leave management, payroll processing, and more. QHRM was customizable, easy to use, and provided real-time integration with biometric devices, making it an ideal fit for Htoo Hospitality’s needs.

Research and Trials

Before deploying QHRM, Htoo Hospitality conducted extensive trials to ensure that the system would work seamlessly with their existing processes. They ran a pilot project, where they tested the system with a small group of employees to ensure that the system could accurately track attendance, manage leaves, and process payroll.

The trials were successful, and Htoo Hospitality decided to roll out QHRM to all their properties.

Installation and Data Transfer

The installation of QHRM was smooth, and the QHRM team worked closely with Htoo Hospitality’s IT team to ensure that the system was integrated with their existing systems. The QHRM team also helped with the data transfer, ensuring that all employee data was accurately migrated to the new system.

Testing and Training

Htoo Hospitality conducted extensive testing to ensure that the system was working correctly. The QHRM team provided training to Htoo Hospitality’s HR team on how to use the system effectively. They also provided training to employees on how to clock in and out using biometric devices, apply for leave, and view their payslips.

Going Live and Using the System

Once the testing and training were complete, Htoo Hospitality went live with QHRM. The system was well-received by both the HR team and employees, who found it easy to use and navigate. With QHRM, Htoo Hospitality was able to automate their HR processes, making attendance tracking, leave management, and payroll processing more efficient.

Follow-up, Feedback, and Support

The QHRM team provided ongoing support to Htoo Hospitality, ensuring that any issues were addressed promptly. The system was regularly updated to ensure that it remained up-to-date and met Htoo Hospitality’s changing needs.

Htoo Hospitality’s HR team found the digital EC form feature particularly helpful, as it allowed them to generate employee contracts quickly and efficiently. With QHRM, it took less than a minute to create an EC form, compared to around 30 minutes previously.

Overall, QHRM has helped Htoo Hospitality streamline their HR operations, saving them numerous hours and costs. They can now focus on providing exceptional hospitality experiences to their guests, knowing that their HR processes are taken care of.

QHRM’s streamlined approach to HR operations allowed our Hospitality Industries to drastically improve our efficiency and resource management. From the thorough preparation and planning stages to the expert installation and data transfer, their team provided top-notch support throughout the entire process. With customized testing and training, we were able to confidently go live with the system, and have since experienced significant improvements in our HR operations. Their follow-up and feedback have been invaluable in optimizing our use of the system. We highly recommend QHRM to any manufacturing company looking to streamline their HR processes.”

Ma Myat Thwe (Htoo Hospitality)
HR Manager